A：Please follow the video instruction below

A: You can contact Bronc by visiting the "Contact Us" page on the BRONC website

 

 

 

A: Bronc Tattoo products are made from quality materials, designed to be reliable and durable!

A:Bronc offers a one-year warranty on its tattoo machines！

WARRANTY.

Welcome to the BRONC Tattoo Machine and Tattoo Products Warranty policy page. We attach great importance to customers' use experience and product quality after purchase. In order to ensure customers' rights and interests, we provide the following quality assurance policies:

Period of warranty

Our product warranty period is one year from the date the customer receives the product. During the warranty period, if your goods appear non-human damage, failure or quality problems, we will provide you with the corresponding service support.

Content of quality assurance service

During the warranty period, if there are any quality problems with your products, we will provide the following services:

Free repair: We will provide free repair service for goods damaged, broken down or quality problems caused by production.

Free replacement: For quality problems caused by production, we will provide free replacement service.

Free return: If we are unable to provide the appropriate repair or replacement service, we will accept your return application with a full refund (excluding shipping).



Our warranty policy covers all manufacturing and material defects in BRONC Tattoo machines and tattoo supplies. During the warranty period, if there is a quality problem with the product you purchased, we will provide repair or replacement service according to the following standards:

You will need to provide a purchase certificate and warranty card to prove that the product is within the warranty period and complies with the warranty policy.

If there is a quality problem, you can contact us through our customer service email or telephone, our customer service representative will provide you with detailed instructions.

If the quality problem is caused by manufacturing defect or material defect, we will provide you with free repair or replacement service. If the product cannot be repaired or replaced, we will provide you with a full refund. (excluding freight)

We do not provide warranty service if damage or problems are caused by improper use or maintenance. In this case, we will advise you on the use and maintenance of the product.

In order to ensure your rights and interests, we will do our best to ensure the timeliness and effectiveness of the warranty service. During the warranty service, you can keep in touch with us at any time to ensure that your problem is properly solved.

Special reminder

In order to ensure the effectiveness of quality assurance services and the rights and interests of customers, please carefully read the product description and quality assurance card when purchasing products, and keep the purchase proof. If you find any quality problems with your products, please contact our customer service representative in time, so that we can provide you with timely quality assurance services.

Our quality assurance policies are subject to change due to regulatory, regulatory or market conditions. If our warranty policy changes, we will update it on the website and announce it.

Thank you for your choice of BRONC Tattoo machine and tattoo supplies, we will continue to strive to provide you with the best quality products and services.

A:Bronc offers a 30-day return policy for its products as long as they are in brand new and unused condition! (Bronc does not bear any transportation costs)

RETURNS POLICY.

Welcome to the Refund policy page for BRONC Tattoo Machines and supplies. We take the purchasing experience of our customers very seriously and our refund policy is designed to ensure that you feel comfortable and safe during the purchase process.

Refund application

If you are not satisfied with your purchase, you can apply for a refund within 30 days of receiving the item. In order to apply for a refund, please contact us through our customer service email or phone number, our customer service representative will provide you with detailed refund application guidance.

Refund standard

In order to ensure the validity of refund and the rights and interests of customers, we will strictly follow the following standards for refund processing:

Goods returned must be in original packaging condition, unused or damaged.

Returned goods must include original labels, instructions, and all accessories.

Returned items must be sold by BRONC Tattoo Machine and tattoo supplies.

All refunds will be processed according to the actual amount paid for the goods, excluding shipping and taxes.

Refund processing

Once you have submitted your request for a refund, we will process your request as soon as possible. After the refund application is approved, we will refund the amount to your original payment method.

We will be in communication with you during the processing of your refund request to ensure that your refund request can be processed and resolved in a timely manner.

Special reminder

Before returning a returned item, we recommend that you speak with our customer service representative to confirm the status of the returned item and how it will be handled. If you return the product without communicating with us, we have the right to refuse your refund request.

Our refund policy is subject to change due to regulatory, regulatory or market conditions. If there is a change to our refund policy, we will update and announce it on our website.

Thank you for your choice of BRONC Tattoo machine and tattoo supplies, we will continue to strive to provide you with the best quality products and services.

A: Bronc's factories are located in Shandong Province, China and Zhejiang Province, China!

Answer: Yes Bronc supports bulk ordering and offers great discounts!

Bulk Ordering of Bronc Products

Get discounts on bulk orders using the following discount codes:

Discount Code: BULKCODE01
Discount Link: https://www.bronctattoo.com/discount/BULKCODE01
Details:
- 8% discount on 3 product series
- Series Name:
- BRONC TATTOO POWER SUPPLIES
- TATTOO ACCESSORIES
- TATTOO NEEDLES
- Minimum purchase of 3 products
- For all customers
- No usage limit
- Cannot be combined with other discounts

Discount Code: BULKCODE02
Discount Link: https://www.bronctattoo.com/discount/BULKCODE02
Details:
- 10% discount on 3 product series
- Series Name:
- BRONC TATTOO POWER SUPPLIES
- TATTOO ACCESSORIES
- TATTOO NEEDLES
- Minimum purchase of 10 products
- For all customers
- No usage limit
- Cannot be combined with other discounts

Discount Code: BULKCODE03
Discount Link: https://www.bronctattoo.com/discount/BULKCODE03
Details:
- 15% discount on 3 product series
- Series Name:
- BRONC TATTOO POWER SUPPLIES
- TATTOO ACCESSORIES
- TATTOO NEEDLES
- Minimum purchase of 20 products
- For all customers
- No usage limit
- Cannot be combined with other discounts

Discount Code: BULKCODE04
Discount Link: https://www.bronctattoo.com/discount/BULKCODE04
Details:
- 10% discount on 2 product series
- Series Name:
- BRONC WIRELESS PEN
- BRONC TATTOO PEN
- Minimum purchase of 3 products
- For all customers
- No usage limit
- Cannot be combined with other discounts

Discount Code: BULKCODE05
Discount Link: https://www.bronctattoo.com/discount/BULKCODE05
Details:
- 15% discount on 2 product series
- Series Name:
- BRONC WIRELESS PEN
- BRONC TATTOO PEN
- Minimum purchase of 10 products
- For all customers
- No usage limit
- Cannot be combined with other discounts

Discount Code: BULKCODE06
Discount Link: https://www.bronctattoo.com/discount/BULKCODE06
Details:
- 20% discount on 2 product series
- Series Name:
- BRONC WIRELESS PEN
- BRONC TATTOO PEN
- Minimum purchase of 20 products
- For all customers
- No usage limit
- Cannot be combined with other discounts

Orders over $500 will get free shipping!

If you have any questions, please feel free to contact our customer service representatives.

Notes
This promotion is only applicable to Bronc's products currently available for sale.
During the promotion period, customers can participate in the promotion multiple times, and the ordered quantities will be accumulated for the discount calculation.
The final interpretation of this promotion belongs to Bronc.
Thank you for your support and attention to Bronc. We will continue to provide you with high-quality products and services. We wish you a pleasant shopping experience!

A: Yes, Bronc's machines are designed for precision and durability, perfect for professional tattoo artists, and also easy for beginners to use. Very safe!

A: Bronc orders are usually processed within 24 hours, and delivery times vary depending on the customer's location

A: Yes, the site allows customers to leave reviews and feedback on individual product pages!